Most websites do not fall over because someone attacked them. They fall over because a plugin updated itself at three in the morning and nobody noticed for a fortnight. Managed hosting from Grow Creative is the fix for that. Your site sits on a properly configured server, it gets watched, updated and backed up, and when something misbehaves the person who fixes it is the same person who built it.
What is included
- Managed WordPress hosting, with an SSL certificate as standard
- Daily off-site backups, and a fast restore if anything ever goes wrong
- WordPress core updates, kept current and tested
- Ongoing maintenance of your custom theme and any bespoke plugins built for the site
- Third-party plugin updates, with compatibility checked before anything is applied
- Continuous monitoring, using AI-assisted tooling to catch errors and conflicts early
- Debugging and fixing anything that breaks as a result of an update
- Minor text and image amends, included at no extra cost, just email me
- Concierge advice service, direct access to me by phone or email for anything website related
- Access to bespoke plugins and tooling I have developed in-house
- Zoom walkthroughs and training for your team, on request
What is not included
- New pages
- New functionality
- Design work beyond minor amends
Those are charged at £62.50 per hour plus VAT, and I will always quote before starting anything. No surprise invoices.
The part that actually matters
The hosting is the easy bit. Anyone can rent you a server. The difference here is the concierge side: you get my mobile and my email, and the site is properly looked after rather than just parked somewhere and forgotten. Monitored, backed up, kept current, and fixed quickly when something inevitably misbehaves.
Minor amends are included, so a swapped image or a changed phone number is an email, not a job. Having the person who built the site on the end of the phone is the whole point, and it saves a lot of head-against-wall time.
No ticket system. No call centre. No hold music. Just the person who built it.
Why the list is capped at 70
I take on a maximum of 70 sites. As of August 2026 there are 67 on the platform, so there are three places left.
The cap is not a sales tactic, it is arithmetic. Seventy is roughly the number of sites one person can genuinely keep an eye on while still picking up the phone the same day. Past that, the concierge part stops being true and you end up with a ticket queue and an apology, which is precisely the thing you were trying to get away from. When the list is full it is full, and I will tell you so rather than quietly stretching.
Who this is for
It suits businesses who have a WordPress site they depend on, who do not have anyone technical in-house, and who would rather pay a predictable annual figure than deal with an emergency at the worst possible moment. If you have your own developer and a maintenance routine you trust, you probably do not need me.
Frequently asked questions
How much does managed WordPress hosting cost?
£499 per year, or £49.99 per month, both plus VAT. Annual works out slightly cheaper. That covers hosting, SSL, backups, updates, monitoring, minor amends and direct access to me. Work outside that list is £62.50 per hour plus VAT, quoted in advance.
Is there a limit on how many sites you take on?
Yes. The list is capped at 70 sites, and as of August 2026 there are 67 on the platform, so three places are left. The cap exists so that the support side stays real: 70 is about the number one person can properly monitor and still answer the phone the same day. If the list is full I will tell you, rather than taking the money and stretching.
Do I have to have had my site built by you?
No. I take on existing WordPress sites regularly. I will look over the site first and tell you honestly whether it is in a fit state to host and maintain, and if it needs work before migration I will quote for that separately rather than springing it on you later.
What counts as a minor amend?
Text changes, swapping an image, updating a phone number, adding a team member, changing opening hours, that sort of thing. Anything that takes me a few minutes and does not need new design or new functionality. If a request tips over into being a proper job, I will tell you before doing it and quote for it.
How quickly do you respond?
You have my mobile and my email, so in practice usually the same working day. If the site is down it goes to the top of the pile immediately. There is no ticket queue between you and me.
What happens if the site breaks after an update?
Fixing it is included. Updates are checked for compatibility before they are applied, and there is a daily off-site backup to roll back to if something slips through. Debugging and repairing update-related breakage is part of the service, not an extra.
Where is the site hosted, and where are the backups kept?
In a London data centre, on managed WordPress infrastructure, with an SSL certificate included as standard. Every site I look after currently sits in the UK. Backups are taken daily and stored off-site, separately from the live server, so a problem with the server does not take the backups with it. European and other international locations are available if a client genuinely needs one, but in practice nobody has asked.
Can I leave?
Yes. It is your site and your content, and I will hand over a full export and help your next developer get set up. Monthly billing can be stopped at the end of the month. I would rather you stayed because it is working than because leaving is painful.
Do you offer training?
Yes, Zoom walkthroughs and training for your team are included on request. If you want structured sessions rather than ad hoc help, I also run those separately as WordPress Zoom tutorials.
Getting started
Email me and tell me what the site is and what is going wrong with the current setup. I will look at it, tell you whether this is worth it for you, and if it is, migration is handled at my end with no downtime you or your visitors will notice.
Anything outside the included list is charged at £62.50 per hour plus VAT, and I will always quote before starting.